- There is no sound and/or picture coming from my cable box… What can I do?
- There is no sound and/or picture coming from my satellite receiver… What can I do?
- My RTI Universal Remote isn’t working or is frozen… What do I do?
- My Phillips Pronto Universal Remote isn’t working or is frozen… What do I do?
- I need a new TV for my home… Where is the best place to buy it?
- I already have a home theater system, but it’s hard to use. Can you help?
- What is HDMI and do I need it?
- I’m moving, can I use my existing system in my new home?
- I just bought a new home that is already pre-wired for electronics, how can you help?
- Does Acoustic Design take credit cards?
- I want to buy a flat screen TV, but I’m not sure which one is the best to get.
- I keep hearing about the new 3D TV technology. What is it?
- Why should I upgrade from DVD to Blu-ray?
- Can I play standard DVDs in a Blu-ray player?
1. There is no sound and/or picture coming from my cable box… What can I do?
There are two different steps to reboot your cable box: Simultaneously press VOL+ VOL- and "INFO" buttons on the box itself, not from remote. The box will then display "bOOt" and shut down totally. Do not press ANY buttons or try to power on said box. Wait for the correct time to display on the box. This process can take anytime from 40 seconds to hours, depending on how fast the cable company's servers are responding at that moment and whether or not you have enough of a cable signal to fire up the download process. If you call customer service for your provider if this does not work, most likely a truck roll will be run for a tech to come out to your residence to fix the signal issue.
2. There is no sound and/or picture coming from my cable box… What can I do?
Open the card slot door on the front bottom right corner of the receiver. Push the red reset button to reset the unit.
3. My RTI Universal Remote isn’t working or is frozen… What do I do?
Slide the battery cover off of the back of the remote. Flip the switch to the OFF position. Wait 10 seconds. Then switch it back to the ON position. Replace the back battery cover. This should reset your remote.
4. My Phillips Pronto Universal Remote isn’t working or is frozen… What do I do?
Slide the battery cover off of the back of the remote. Unplug the battery. Wait 10 seconds. Plug the battery back in and replace the back cover. This should reset your remote.
5. I need a new TV for my home… Where is the best place to buy it?
From your favorite Audio Video guys of course, Acoustic Design! We sell and install great quality Flat Screen TV’s, Blu-Ray DVD Players, Surround Sound, Security Systems, and any of your electronic needs. Remember, we offer FREE In-Home Consultations, so it won’t hurt to give us a call first!
6. I already have a home theater system, but it’s hard to use. Can you help?
Yes we can! We can simplify your existing system by programming a universal remote that can run all of your electronics on one simple unit. It will be easy for the whole family to use.
7. What is HDMI and do I need it?
HDMI stands for Hi-Definition Multi-Media Interface. It is the only cable capable of delivering digital 1080p video content to your hi-definition television. We highly recommend it to give you the best picture and sound out of your audio video products.
8. I’m moving, can I use my existing system in my new home?
Yes you can, however moving electronics can be a very delicate process. When unhooking your existing equipment things can be broken and misplaced in moving. We highly recommended having a professional remove and re-install your equipment in your new home in order to assure that you don’t break or lose any of your expensive electronics. We offer this service to our customers at a very affordable price to alleviate any unnecessary stresses when moving.
9. I just bought a new home that is already pre-wired for electronics, how can you help?
We can provide an evaluation of what the home is currently wired for and what the capabilities are. Then provide you with a free estimate of exactly what your options are and what equipment you will need to get the best possible audio video solution in your new home.
10. Does Acoustic Design take credit cards
Yes we do. We accept all forms of payment from cash, check to all major credit cards.
11. I want to buy a flat screen TV, but I’m not sure which one is the best to get.
Of course, buying a TV is a matter of personal preference. Some people make their decision based on price, some on size and others on quality. We recommend considering all aspects and encourage you to educate yourself before making the purchase. We can always assist you with the TV buying process by understanding your needs and helping you choose the best possible size, price and quality TV for you and your family.
12. I keep hearing about the new 3D TV technology. What is it?
You can get ALL of the information you could need on the new 3D TV’s in our latest Blog on the Acoustic Design website… To get started Click Here.
13. Why should I upgrade from DVD to Blu-ray?
Blu-ray DVD players will give you the best possible experience when watching movies and allow you to get the most out of your HDTV. Thanks to the greatly advanced HD video and audio quality as well as the advanced interactivity and networking features, Blu-ray represents a huge leap forward in the DVD viewing experience and will offer consumers an unprecedented HD experience.
